Plunk Support Team

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Activity overview

Latest activity by Plunk Support Team
  • Plunk Support Team created an article,

    It's been over a month, and my Home Value has not been updated. Why?

    We update Home Values once a month. It can take some time for our partners to deliver all of the signals we rely on to produce accurate estimates. After incorporating the updated data signals, we v...

  • Plunk Support Team created an article,

    I have an idea for a feature! How can I share it with the developer team?

    Your ideas would be most appreciated! Please send them to feedback@getplunk.com. We can't promise that they will get implemented at a specific time. Still, we do read, discuss, and consider every s...

  • Plunk Support Team created an article,

    How can I change my password?

    For the time being, you can change your password by tapping on "I forgot my password" on the sign-in page. We expect to have this feature enabled before we go public in the App Store.   If you have...

  • Plunk Support Team created an article,

    My mortgage type is not a conventional fixed-rate loan. What can I do?

    Fixed-rate loans are the large majority of loans issued in the US, so we prioritized getting it modeled first. We plan to add support for more complex loan types in the future.   We would like to h...

  • Plunk Support Team created an article,

    Can I add multiple homes to my account?

    Not at this time. We expect to add multiple-home support in the future.

  • Plunk Support Team created an article,

    I am curious about a remodeling project, but I don't see it on your list. What can I do?

    We would love to hear about your project ideas. There are two ways to let us know.   Method 1: On the Improve page, go to the Projects list and select "All." You will see a link at the bottom to "G...

  • Plunk Support Team created an article,

    What is the Plunk value?

    The Plunk Value estimates your home's potential value if you make the best improvements to it. We calculate it by adding the top five projects' expected impact on your current home value in terms o...

  • Plunk Support Team created an article,

    What is the Condition score?

    When an appraiser reviews a home, they make an estimation of the quality of construction, and how well it has been maintained. They then assign a grade according to a standardized code. However, ap...

  • Plunk Support Team created an article,

    What is a Value driver?

    Our systems describe a home into a long list of traits or attributes. For example: Does a home have parking? How large is the lot? Does it have a pool?   By comparing thousands of similar homes at ...

  • Plunk Support Team created an article,

    How does Plunk calculate the projected value of a project?

    We estimate the value of a Project using the same machine learning algorithm that we use to . This allows us to tailor the Project estimate to your home, on your lot, in your neighborhood, and with...